Mon - Fri: 09:00AM - 09:00PM (EST)
Support Nerds is one of the leading on-demand technology services. We utilize a network of experts nationwide that are hand-selected, vetted, and background-checked to provide a top-notch customer experience. Support Nerds offers diagnostic solutions, installations, and hands-on training for any technology needs, including computers, printers, smart home devices, home theater, audio, Wi-Fi, TV mounting, and more. Support Nerds also provides affordable membership plans that offer tech services on-site, over the phone or chat.
Support Nerds provide expert tech services nationwide with skilled and vetted tech professionals. Rural areas may require additional time to confirm the booking of the service. Our team is growing every day to meet the increasing demand of our customers.
Support Nerds offers tech services from Mon - Fri: 09:00AM - 09:00PM (EST). As we continue to adapt our business in response to COVID-19, our support business hours have changed. We appreciate your time and patience during this unexpected time and look forward to assisting you.
Support Nerds offers multiple membership plans to meet the ongoing needs of our customers.
All of the services included in the membership plans are optional. Our objective is to help you keep your technology secure and working efficiently.
Support Nerds Membership plan is good for one full year, and it is conveniently set to renew automatically. Members may turn off the auto-renewal by logging onto their password-protected member portal and changing their settings.
You can request services on Support Nerds in just a few easy steps.
You can request our service as soon as the same day. We recommend that you provide additional date and time options for a quicker appointment confirmation with a technician.
To ensure the best and most efficient service possible, we match you with the most qualified tech at the time you request the service. At that time, you are unable to request a specific technician.
You’ll be asked to provide a payment method during the booking of your service request. When your service is complete, your tech will ask you to sign to acknowledge the successful completion of the order. Once you confirm the completion of your service with your signature, you will then be charged.
Once you are logged into your account, click on the account icon and select my account from the drop-down list. For more help, you can
contact us .
Service charges will only be applied to the method of payment in your account after you confirm the completion of your service. Support Nerds does not accept any other forms of payment such as cash or check. Please do not provide direct payment to the technician servicing your appointment.
Feel free to reach out to us for more queries or help!
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