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The problem may be that the required drivers are missing or corrupted. The tech explores the options that rather than performing a recovery if the computer can start into Windows, run the Recovery Manager, and select the Advanced options to reinstall original drivers and applications.
Before updating or upgrading the operating system, you should consider the fact that the computer's hardware and software components were designed for a specific OS. That means, if you change the OS, some of the hardware components, like sound and video or webcam may have limited functionality or may not work at all with the new OS.
A hard reset clears all temporary settings and forces OS to do a complete scan of the system to recognize hardware components like the hard disc or optical disc drive.
Before changing the operating system, you should consider the fact that the computer's hardware and software components were designed for a specific OS.
That is to be expected. The computer hardware and software are designed for a specific OS, and we provide assistance for the original OS. If you choose to change your computer to an unsupported OS, we suggest that you visit the software manufacturer's web site for help.
Whether it is a Computer, TV, Smart Devices, or more - our priority is to provide you with quality assistance, so you can focus on what matters most.
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